10 Best Self-service Kiosk Manufacturers for Modern Retail & Restaurant Businesses

Self-service kiosks enable a business’s customers to check out their items on their own. While kiosks are commonly found in retail stores and restaurants, you may need help selecting the right one. As a reseller, you’ll need to know the basic and unique features of a self-service kiosk. 

In this article, you’ll learn about the best self-service kiosk manufacturers for modern retail and restaurant businesses. Continue reading to find the right kiosk manufacturer for your market. 

Self-service Kiosk Suppliers at a Glance 

Elo

Caption: The Wallaby™ Pro self-service kiosk model made by Elo [Image: Elo Wallaby Pro Self-service Kiosk]

For over 50 years, Elo has been creating touchscreen self-service kiosks. Its machines are compatible with Android or Windows systems. Elo’s self-checkout kiosks are used in retail stores and restaurants worldwide. Subway, Taco Bell, Habit Burger, Boot Barn, Crazy Bowls & Wraps, and more trust it. 

Versatile Setup Kiosk

Similar to other industry leaders, Elo’s self-checkout kiosks have a modular design. Each screen uses patented TouchPro™ PCAP technology. 

Its touchscreen monitors are durable and created to keep up with high-traffic businesses. In addition, its average response time is 29 milliseconds. If your customers need a self-service kiosk for continuous 24/7 use, consider Elo. 

Elo offers touchscreen sizes ranging from 7” to 42.5”. There are also open frame, outdoor open frame, and large, wide-format screen options. 

All Elo self-service kiosks include VESA mount options. Some models also include flush mounts with brackets for easy installation. You can typically find other inclusions such as: 

• HDMI cable
• VGA cable
• USB cable 
• Power cable (with plugs for NA, EU/KR, and UK) 

Optional Peripherals 

Thanks to the modular design, your customers can add functionalities to their kiosks using peripherals. For a customized self-service kiosk setup, Elo offers optional custom kiosk hardware such as: 

• 10-inch flush-mount bracket
• Power converter
• Remote OSD
• PCAP stylus pen
• Elo Backpack™

Quality Control 

Elo also ensures each device complies with safety and quality standards. For durability, it also conducts IK-07 impact testing. Every Elo self-service kiosk meets the following regulatory approvals and declarations: 

• UL-60950
• CE
• CB
• CCC
• CUL, IC
• RoHS
• UL, FCC

Product Warranty and Maintenance 

Elo provides a 3-year product warranty for its self-service kiosks. It also offers an optional extended warranty up to 4 or 5 years at an extra cost. If your customer needs replacement units, Elo ships these on the next business day. 

It also offers its OS 360 service for Android kiosks. This service includes security updates, system upgrades, and kiosk enhancements. 

Zebra

Caption: Zebra offers 15” and 22” models for its touchscreen interactive kiosks [Image: Zebra Interactive Kiosks]

Zebra has more than 56 years of experience manufacturing self-service kiosks. Its devices are designed to help retail stores, restaurants, and other businesses streamline their operations. Zebra’s products can be found in more than 179 countries. You can find them in stores such as Office Depot, Avant, PAK’n SAVE, and more. 

Flexible Interactive Kiosks

Zebra has two self-checkout kiosk models that run on an Android ecosystem. You can choose between a 15” or 22” touchscreen display based on your market’s needs. 

These screens can be used in landscape and portrait mode. You can further customize the touchscreen displays with their flexible mounting options. You can place the screens on countertops, walls, floors, or desks. 

Zebra’s interactive kiosks use Z-Flex technology, which allows business owners to attach peripherals to all four sides of the screen. Your customers can attach accessories like: 

• 1D/2D barcode scanner 
• Notification light bar
• Power brick
• Receipt printer
• Payment terminal
• Ethernet cable
• Secondary display screen

Reliable Connectivity

Wi-Fi 6E and Ethernet connectivity are built into Zebra’s devices. Self-service kiosks need a reliable internet connection to operate. In addition, it also includes Power-over-Ethernet capabilities to prevent any downtime. 

Product Warranty and Maintenance

Zebra offers a 1-year product warranty for its self-service kiosks. Its technical support team provides telephone assistance during normal business hours regardless of where your customers are located. Zebra includes a 3-day turnaround time if a device needs to be shipped back to a facility for repairs. 

Aila 

Caption: Aila’s self-service kiosks enable customers to order food and drink items using contactless payment methods [Image: Aila Self-Ordering Kiosk]

Established in 2010, Aila has been manufacturing iOS-based self-service kiosks. Its kiosks are designed for self-checkout processes including food and item ordering, in-store returns, and more. Global brands such as Nike, Walgreens, KFC, Costco, Fabletics, and Ahold Delhaize use Aila’s kiosks. 

Enterprise-Grade Design

Aila’s self-service kiosks are designed for iOS and iPadOS. Its devices are compatible with: 

• iPad Air 13” (M2/M3/M4) 
• iPad Pro 13” (M4/M5)
• iPad 11” (A16) 

Each device has a Software Development Kit (SDK) so your customers can tailor their kiosks to their business operations. This is especially helpful because Aila’s kiosks have image-based scanning capabilities. Your customers can also integrate their system with other apps.  

As mentioned above, its self-service kiosks include high-powered image scanning features. This enables the device to read QR codes and many types of barcodes. Customers can order from a retail store or restaurant using Apple Pay or other contactless payment channels. 

Aila provides various mounting options for its kiosks. Your customers can mount their device on a table, floor stand, freestanding base, wall, or ergonomic arm. 

Peripherals and Accessories

Aila also offers peripherals so your customers can configure their kiosks to their business’s needs. Third-party peripherals can also be attached to the self-service kiosk. Business owners can add accessories and peripherals such as: 

• Antimicrobial screen protector
• Payment terminal cradle
• Receipt printer
• Assistive device
• Fingerprint reader

Product Warranty and Maintenance

A 1-year product warranty is included with every Aila self-service kiosk. It also provides online customer support so business owners can submit tickets and access product guides on their customer portal. 

Aside from this, Aila provides remote device management services. Businesses can access services like live monitoring, remote updates, and proactive device maintenance. 

Custom 

Caption: The Custom self-service kiosk is built for indoor retail environments [Image: Custom Self-service Kiosk]

Since 1992, Custom has been creating self-checkout kiosks for retail stores and other industries. It focuses on ease of use in its customer-focused retail solutions. Custom also manufactures other hardware for self-service kiosks. It has been recognized for the quality of its products and has won many awards such as Imprese Vicenti.  

Highly Customizable Design

Custom’s self-service kiosks can be mounted on a countertop or floor stand. It is designed for VESA-ready touch computers ranging from 15” to 24”. The Android or Windows touchscreens can be placed in landscape or portrait mode. Furthermore, each kiosk is built for indoor environments, which is a great fit for retail stores. If you’re looking for a retail self-checkout kiosk hardware provider, consider Custom. 

Business owners can fully customize their kiosk setup with other accessories made by Custom. If your customer prefers a one-stop shop for all its self-service kiosk needs, Custom might be a good option. It offers a wide range of accessories, including: 

• Payment terminal support 
• Cover panel
• Barcode reader support 
• Receipt printer 
• Payment device 

Warranty and Customer Support 

Customer offers two product warranty options: Custom4Care Classic and Custom4Care Plus. You can choose between the standard 1-year warranty or extend it up to 5 years at an extra cost. Custom4Care Plus offers priority customer support with a guaranteed ticket resolution within 5 business days. 

Bimi- China Self-Service Kiosk Manufacturer

Caption: The SCO-01 self-service kiosk created by Bimi has a modular peripheral design that includes a built-in receipt printer [Image: Bimi Self-checkout Kiosk]

Bimi has more than 15 years of experience manufacturing self-service kiosks & POS systems for supermarkets, retail stores, and other businesses. Its kiosks are designed and tested to ensure they’re easy to use. Bimi is one of the top self-service kiosk manufacturers based in Guangzhou, China. Its machines are used in 7-Eleven and Yonghui Supermarket stores in China. 

Customizable Design For Your Kiosk Project

Bimi is an OEM/ODM kiosk manufacturer. It provides flexible design options for its self-service kiosks. These devices can run on Windows, Android, or Linux systems. Bimi provides four main types of self-service kiosks: 

Bimi’s self-service kiosks have a modular design. In addition to built-in hardware such as barcode readers, you can add peripherals such as NFC scanners and cameras. This enables businesses to accept contactless payments and use AI POS system technology. 

For example, the SCO-215D model is a self-service kiosk designed for restaurants. It has a 21.5” touchscreen display and a built-in barcode scanner for easy customer checkout. 

Since you know your market’s needs, you can also customize its design. Bimi provides OEM and ODM options so you can ask for a design that addresses your customers’ needs. You can also request 1 sample unit. 

Quality Control

Caption: Bimi conducts aging testing to check the quality of each self-service kiosk’s display and other components [Image: Bimi Self-Checkout]

Each self-service kiosk created by Bimi has a 10-point capacitive touchscreen panel. Furthermore, each screen has a quick response time of 6 milliseconds. The screens are coated in tempered glass and encased in an aluminum alloy frame for durability. 

In addition to using quality components, Bimi conducts thorough tests to check each kiosk’s quality. All units undergo 72 hours of aging testing, which includes tests for: 

• User experience
• Hardware connection 
• Display and touchscreen 
• Printer and scanner
• Wi-Fi network connection
• Power supply 

Once a unit passes Bimi’s internal standards, it is then tested for international and regional safety and quality regulations. These certifications ensure each self-service kiosk complies with standards such as: 

• ISO 9001 
• CE 
• RoHS 

Maintenance and Customer Support 

Bimi’s modular design for its kiosks makes installation and maintenance easier for your customers. Customer support is available 6 days a week across various channels, including online consultations. 

Each device usually comes with a 3-year product warranty to help prolong its lifespan. During this period, Bimi provides free parts for repair or replacement. The number of free spare parts depends on the quantity of your order. However, this only applies to orders above 100 units. 

ProDVX

Caption: The self-service kiosks created by ProDVX are designed for continuous use [Image: ProDVX Self-service Kiosk]

With over 20 years of experience, ProDVX specializes in interactive display products, including self-checkout kiosks. Its kiosks are built for reliable continuous use in retail stores and restaurants. 

Designed for Continuous Use

The APPC-32X model is ProDVX’s Android 13 device with a 31.5” touchscreen. The screen has a 10-point PCAP touch panel with a 20-millisecond response time. The versatile widescreen display can be used in landscape, portrait, or tabletop mode. 

To ensure continuous use, ProDVX’s self-checkout kiosk is also durable. The screen is encased in a metal housing. In addition to durability, it has a fanless cooling system. This allows the device to have reliable performance with less than 0.5% downtime. The APPC-32X model passes the following safety and quality certifications: 

• UKCA
• CE
• FCC
• RoHS
• REACH 

Ports and Peripherals

The self-service kiosk created by ProDVX can be attached to a universal VESA mount. When selecting a device for your market, look at the available I/O ports. To increase the device’s functionality, ProDVX provides the following I/O ports: 

• Mini HDMI out 
• USB 2.0
• USB 3.0
• USB-C
• Pogo pin
• 240 V DC-IN 
• 3.5mm jack
• Ethernet 

Business owners have the flexibility to customize their kiosks using these ports. They can add integrated NFC, cameras, microphones, and other peripherals. 

Warranty and Customer Support 

Every ProDVX device has a 3-year product warranty. Business owners can extend the warranty up to 5 years at an additional cost. 

Furthermore, ProDVX provides services to make device maintenance and installation easy for your customers. It offers remote device management tools, extended Android support (including security), firmware updates, and more. 

Sunmi

Caption: The retail self-service kiosk made by Sunmi includes a tray table where customers can place shopping items [Image: Sunmi Self-service Kiosk]

Sunmi has been manufacturing self-service kiosks and other IoT solutions since 2013. Its devices can be found in stores in over 30 countries. You can find Sunmi’s kiosks in Popeye’s, Yoshinoya, RT-Mart, Xinhua Bookstore, and other stores. 

Modular Design 

Sunmi offers two self-service kiosk options: K2 (23.8”) and K2 Mini (15.6”). It uses its own OS called SUNMI OS, which is based on Android 7/9. You can mount these kiosks to floor stands or walls. 

Each screen has a 10-point PCAP display. Its sleek design also includes a 7-color status indicator light. A facial recognition camera is also built into each kiosk.  

Sunmi offers modular kiosk systems designed to address your market’s needs. There are versions specially designed for retail stores and restaurants, as well as scalable and extendable ones. 

The retail version includes peripherals like a tray table, QR code and product scanner, and receipt printer. Meanwhile, the restaurant version includes a contactless loyalty card reader, QR code scanner, and receipt printer. Your customers have the option to add a card reader by combining their kiosk with Sunmi’s P Series products. 

Sunmi also allows you to configure each kiosk to your market’s operations. You can add NFC readers, increase memory, add bag hangers, and other accessories. 

Sunmi OS 

Sunmi self-service kiosks run on Sunmi OS. It is built to streamline and optimize business processes. Aside from this, it enables your customers to easily deploy and manage their kiosks using its in-house device management platform. It provides the following services: 

• Remote assistance
• Private cloud deployment 
• Customized branding (including animations and wallpapers)
• App distribution (including access to more than 23,000 apps) 

Warranty and Customer Support 

Sunmi devices have a product warranty of up to 3 years, depending on the device’s generation category. It also offers two types of customer support plans. Its standard plan guarantees a same-day response time from a Sunmi agent. On the other hand, the premium support package promises a 4-hour response time.  

Logic Controls 

Caption: Logic Controls offers scalable self-service kiosk solutions for quick-service restaurants and retail stores [Image: Logic Controls Kiosks]

Logic Controls has been creating self-checkout kiosks and other automated solutions for industries like retail and hospitality. Its products are used by Pizza Hut, Denny’s, Panera Bread, Biscuitville, Papa John’s, and other global brands. In addition, you can find its devices in more than 30 countries. 

Built for Scalability 

Logic Controls designs its self-service kiosks to scale with a business’s operations. It offers 21”, 21.5”, and 27” touchscreen display models for its kiosks. Depending on the screen size, these devices run on Windows, ChromeOS, Android, or Linux. Each screen is fully enclosed in a heavy-duty metal casing for durability. 

Like other companies on this list, its kiosks are compatible with VESA mounts for floor stands, counters, or walls. Logic Controls also offers mounts with built-in accessories such as: 

• Thermal printer 
• Handheld barcode scanner 
• Pin pad 

Kiosks in quick-service restaurants can be used for self-ordering and streamlined payment processing. In a fast-paced environment like this, an easy-to-use kiosk helps a business’s efficiency and order fulfillment accuracy. Customers in retail stores can use a kiosk to check out, find products, and sign up for a loyalty program. 

Warranty and Customer Support 

The warranty period of Logic Controls kiosks ranges from 1 to 3 years, depending on the product. For maintenance and other inquiries, it offers online customer support. Business owners can access the customer portal, knowledge base, or call their hotline. 

Square

Caption: Square’s self-service kiosk is built for iPad devices [Image: Square Kiosk]

For over 15 years, Square has been creating innovative solutions to help businesses improve their operations. It is one of the industry leaders in secure payment processing, including contactless and chip payments. 

Flexible iPad-based Kiosk Design

Square designs its self-service kiosks around iPad devices. Each kiosk can process contactless, chip, magstripe, and card payments. For convenience, LED lights surround the payment area. If your market prefers an iPad-based self-service solution, Square’s kiosk is compatible with: 

• iPad A16
• iPad 10th generation
• iPad Pro 11-inch (1st to 4th generation) 
• iPad Air (4th and 5th generation) 
• iPad Air 11-inch (M2/M3) 

Its kiosk design provides a plug-and-play system for retail and restaurant businesses. Your customers can choose various mounting configurations to fit their kiosk into their space. 

Square Kiosk 

Square Kiosk is Square’s software designed for retail stores and restaurants. It provides self-ordering features with order customization options. It also provides real-time sales information and inventory syncing. Your customers can also link the system to Square’s loyalty program. 

The Square Kiosk app enables your customers to add point-of-sale (POS) and kitchen display system functionalities to your device. They can also add accessories such as: 

• VESA mount 
• Angled wall mount 
• Fall wall mount
• Countertop mount 

Warranty and Customer Support 

All Square Kiosk hardware comes with a 1-year product warranty. It also offers a 30-day risk-free return policy if you purchase the device from the Square Shop. Its customer support channels include chat support, a community forum, and a knowledge base. 

Korona POS 

Caption: The self-service kiosk manufactured by Korona POS includes pre-installed POS software [Image: Korona POS Self-checkout Kiosk]

Since 2011, Korona POS has been providing self-service kiosk solutions to retail stores and quick-service restaurants. It also has its own POS software with an unlimited free trial. You can request a personalized demo before placing your order. 

All-in-One Business Solution 

Korona POS streamlines your customers’ POS and self-checkout kiosk ecosystem. Its POS software is already installed on the kiosk hardware. Each kiosk includes a touchscreen display, card terminal, and receipt printer. 

The biggest difference between a kiosk and a POS system is the customers’ ability to independently check out their items. RFID payment processing software is also included in each Korona POS device. This prevents duplicate scanning and reduces user errors. 

As an all-in-one kiosk system, Korona POS enables business owners to customize their hardware to their needs. You can add accessories for your customers such as: 

• Receipt printer 
• Card terminal
• Barcode scanner 

Warranty and Customer Support 

Koron POS provides a 30-day money-back guarantee for its self-checkout kiosks. In addition, its customer support team is available 24/7 to immediately address critical issues. Its support channels include phone, email, and chat. 

How to Choose a Self-Service Kiosk Company

To choose the right self-service kiosk for a business, you’ll need to familiarize yourself with its daily operations. This will help you identify whether it needs custom kiosk hardware. 

Aside from OEM/ODM customization options, a self-service kiosk manufacturer should prioritize quality and safety standards. Some manufacturers on this list have their own self-service kiosk and touchscreen factories. These kiosk manufacturers conduct rigorous in-house testing is built for retail and restaurant use. 

How to Choose a Kiosk Provider for a Retail Store

A kiosk in a retail store should enable customers to scan items and pay for their purchase on their own. A 32” kiosk is a great fit for a wall-mounted setup. When choosing a retail self-checkout kiosk manufacturer, ensure this kiosk hardware is included in your ODM design: 

• 1D/2D barcode scanner 
• Card terminal 
• QR code reader 
• 80 mm receipt printer 

How to Choose a Self-Ordering Kiosk Supplier for a Restaurant

The best self-ordering kiosk manufacturer for a restaurant offers large touchscreen display options. A 32” kiosk is one of the most common options. However, some touchscreen kiosk providers offer up to 42” options. A kiosk with fast and accurate screen response times ensures customers have a seamless self-ordering experience. 

The self-ordering kiosk manufacturer should also provide multiple payment methods. Some custom kiosk providers include card terminal brackets and QR code scanners. You should ensure customers can easily select items and pay for their order on the kiosks. 

A restaurant’s self-service kiosks should seamlessly connect to other software. To fulfill a customer’s order accurately, it needs to integrate with a restaurant’s kitchen display system, POS system, and other apps. 

Built for Customers and Designed for Success

The best self-service kiosk manufacturers create durable hardware with a modular design. This enables business owners to customize their devices to their operations. Aside from this, the best kiosks are easy to use. A well-built self-checkout kiosk streamlines a business’ operations while providing a seamless checkout experience for customers. 

If you’re looking for high-quality self-service kiosks for your market, Bimi is here to help. You can customize your kiosk design with various touchscreen display sizes and peripherals. Bimi also provides a sample unit so you can test the kiosk yourself before placing an order. For reliable and top-of-the-line self-checkout kiosks for your market, contact Bimi today. 

Frequently Asked Questions (FAQs)

1. Do all the best self-service kiosk manufacturers create devices with a modular design? 

Yes, the best self-service kiosk manufacturers create devices with a modular design. This helps business owners easily install and maintain their kiosks. 

Furthermore, businesses can add functionalities so their kiosks can scale with their operations. The best self-service kiosk manufacturers include I/O ports so business owners can attach peripherals like: 

• Receipt printer
• Barcode scanner 
• Payment terminal 
• Secondary display screen 

2. Do the top self-checkout kiosk manufacturers design their devices for quick-service restaurants? 

Yes, the top self-checkout kiosk manufacturers design their devices for quick-service restaurants. The kiosks have self-ordering features that include food and drink item customization. Some kiosk manufacturers enable the device to sync with a quick-service restaurant’s KDS and POS systems. 

3. Is product warranty important when choosing a self-service kiosk manufacturer? 

Yes, product warranty is important when choosing a self-service kiosk manufacturer. A product warranty enables businesses to repair or replace their devices within a limited time period. Prompt maintenance increases a self-service kiosk’s lifespan. 

This is also helpful for kiosks with a modular design. Most of the best self-service kiosk manufacturers also provide product warranties for kiosk accessories. 

4. Do all self-checkout kiosk manufacturers offer various screen size options? 

No, not all self-checkout kiosk manufacturers offer various screen size options. The good news is that most of the manufacturers on this list do. 

A business’s kiosk should fit in the store’s space and be easily accessible by the customers. Because of this, manufacturers offer compact 15” kiosks and even large 42.5” ones. With more screen sizes to choose from, you can identify the ideal size for your customer’s store. 

5. What operating systems are commonly found in kiosks made by the best self-service kiosk manufacturers? 

Android and Windows operating systems are the most commonly used ones in self-service kiosks. However, the best self-checkout kiosk manufacturers also offer devices that run on iOS, iPadOS, ChromeOS, and Linux. Moreover, some of the top manufacturers use their in-house operating system in their devices. 

6. Do all self-service kiosk manufacturers provide their own software? 

No, not all self-service kiosk manufacturers provide their own software. Luckily, some of the best manufacturers do. These manufacturers typically have a suite of apps, including POS and KDS software. 

Some of the best self-checkout kiosk manufacturers also provide free software with their devices. This enables business owners to test the device with software that was created and optimized for it. 

7. Are safety and quality certifications important when choosing a self-service kiosk manufacturer? 

Yes, safety and quality certifications are important when choosing a self-service kiosk manufacturer. Whether it’s international or regional certifications, these regulations ensure your customers have top-of-the-line kiosks. In addition, the top self-checkout kiosk manufacturers conduct thorough testing to ensure their devices meet these standards. 

8. Do all self-service kiosk manufacturers provide remote device management services? 

No, not all self-service kiosk manufacturers provide remote device management services. However, many manufacturers mentioned in this article provide this service. 

Remote device management helps retail and restaurant business owners easily install and maintain their self-checkout kiosks. This service also ensures a device’s security, firmware, and other functionalities are up-to-date. 

9. How do the top self-service kiosk manufacturers ensure reliable device performance? 

The top self-service kiosk manufacturers ensure business owners experience minimal downtime on their devices. To do this, they provide functionalities like Ethernet and PoE so devices can be used even without an internet connection. 

Aside from this, the top manufacturers also provide responsive customer support. Critical issues, including outages, can be immediately addressed. When a business’s self-service kiosk performs reliably, its operations won’t be negatively affected. 

10. Are all self-service kiosks made by the top manufacturers easy to use? 

Yes, the self-service kiosks made by the top manufacturers are easy to use. These kiosks have an intuitive design so customers can easily operate them. 

Aside from this, the best kiosk manufacturers make touchscreen displays with fast response times. This helps the customer interact smoothly with the kiosk and helps them easily check out their items.